Your home is more than just four walls and a roof.
At the end of the day, we want to help make your apartment a home.
You are not our “user”.
You’re a human being. At IOTAS we know that a smart apartment is someone’s home. Your home. And we take that responsibility seriously. Your home is your most sacred place. It’s where you feel safe, where you retreat for rest, solace and relaxation, and where you create some of your most cherished everyday experiences.
Your personal information is valuable, and you’re in control of it.
Security and privacy – of your home and your personal data – are central to our mission and our decision making. We embed this responsibility in our organization’s processes and products. We take your information very seriously, period. In a world where data breaches and identity theft make the front page daily, we can’t afford not to.
Everything we learn about you and your home is used to make your experience better; and we use the strongest security measures available to protect it. Your smart device controls and personal data are hidden and inaccessible to community staff. We do not and will not sell your personal information.
We select partners with you in mind.
IOTAS employs industry best practices to ensure your data is always secure. We work with industry experts in security to ensure our applications and devices are protected from unauthorized use. We also partner with the world’s leading vendors in hardware and cloud services from Amazon and Google to Honeywell, Kwikset, Intel and Yale.
We aren’t going anywhere.
IOTAS is trusted by international industry leading multifamily and technology companies like Intel, Telus and Liberty Global. That trust has been built on our proven ability to deliver a reliable and secure platform to our smart communities. We want people to experience the joy from using our technology for years to come, and have built it into our mission to make living go beyond four walls and a roof to a safe space that truly understands you and your needs.
We want people to gain time in their day and money in their pocket from using our technology. But most of all, we want people to feel safer and more secure. Our commitment to you not only affects the way we respect your privacy, but the way you experience IOTAS as a whole.
If you want to read the full technical nitty-gritty, you can find each of our policy statements below. While these documents aren’t the most friendly, we always are. Feel free to reach out if you have any questions about what you read here.